Articles & Insights
Thought Leadership on Technology, Innovation & Digital Transformation
Sharing perspectives and insights on emerging technologies, digital transformation strategies, and leadership lessons learned from 30+ years driving innovation across industries and geographies. Published articles, LinkedIn posts, and industry contributions on robotics, AI, sustainability, and operational excellence.
Topics & Expertise
Areas of thought leadership and industry contribution
Robotics & Automation
Warehouse automation, robotics integration, AI/ML in operations
4 articlesDigital Transformation
Enterprise transformation strategies, change management, ROI measurement
6 articlesSustainability
Green logistics, solar power, electric mobility, carbon reduction
3 articlesLeadership & Innovation
Innovation culture, leadership philosophy, board governance
5 articlesERP & Enterprise Systems
SAP implementations, global ERP rollouts, system integration
4 articlesOmnichannel & Retail
E-commerce, omnichannel integration, customer experience
3 articlesFeatured Articles
In-depth insights on technology, transformation, and leadership
The Future of Warehouse Automation: Lessons from Global Robotics Integration
Deep-dive into implementing Autostore, Geek+, and T-sorter robotics across 18 global warehouses. Explores technical integration challenges, ROI realization, change management, and future trends in warehouse automation including AI-driven optimization and autonomous mobile robots.
Key Insights
- Multi-vendor robotics integration requires proprietary Warehouse Control System for orchestration
- 40% operational efficiency gains achievable with phased robotics rollout
- Change management is as critical as technology - 2,000+ warehouse associates trained
- AI/ML will drive next wave of autonomous decision-making in fulfillment
Digital Transformation in Traditional Industries: A Practical Playbook
Framework for driving digital transformation in industries resistant to change (logistics, education, retail). Based on real-world experiences transforming Future Group, Stellar, and Ampersand. Covers executive sponsorship, pilot-to-scale methodology, measuring ROI, and building digital culture in traditional organizations.
Key Insights
- Start with pain points, not technology - business value drives adoption
- Executive sponsorship non-negotiable for transformation success
- Pilot-scale-optimize approach reduces risk and builds credibility
- Measure ROI in business metrics (revenue, cost, NPS) not technology metrics
Sustainability Meets Technology: Solar Power and Electric Mobility in Logistics
Case study on deploying solar power across 8M+ sq ft warehouse network and electric vehicle fleet for 19,000 pin codes. Examines business case (30% energy cost reduction), carbon impact (15,000+ tons CO2 reduction), and competitive differentiation. Explores future of sustainable logistics including green warehousing and carbon-neutral fulfillment.
Key Insights
- Sustainability is business imperative, not CSR - drives bottom line and top line
- Solar power ROI realized in 3-4 years with 30% annual energy savings
- EV fleet enables premium pricing and wins contracts with sustainability mandates
- Customer Experience Centers showcasing sustainability become engagement tools
ERP Implementation at Scale: Lessons from SAP IS Retail for 900+ Stores
Comprehensive lessons from implementing SAP IS Retail for Future Group serving 3,200 users, 900+ stores, 35 warehouses, and 30,000+ suppliers. Covers architecture design (Common Core Data), phased rollout strategy, change management for 3,200 users, integration complexity, and post-go-live optimization. Includes ROI metrics and success factors.
Key Insights
- Common Core Data Architecture enables 80% standardization with 20% localization
- Executive dashboards and Data Warehouse drive adoption and strategic value
- Change management budget should equal technology budget for large ERP projects
- Phased rollout by format/region allows learning and template refinement
Building Innovation Culture in Traditional Organizations
Framework for establishing Innovation and Incubation Cells in organizations resistant to innovation. Based on experience creating Stellar's Innovation Cell driving solar power, electric mobility, BI platforms, and Customer Experience Centers. Covers securing executive buy-in, building business cases, pilot-to-scale methodology, and measuring innovation ROI.
Key Insights
- Innovation requires dedicated resources and cannot be 'side of desk' activity
- Start with customer pain points, not cool technologies
- Build business cases with clear ROI to secure executive sponsorship
- Celebrate failures as learning - create psychological safety for experimentation
Omnichannel Retail: Integrating Online and Offline for Customer Experience
Lessons from launching futurebazaar.com and creating India's first integrated omnichannel retail platform. Explores technical architecture (unified inventory, customer data, pricing), operational challenges (buy-online-pickup-in-store, same-day delivery), and Data Warehouse for analytics. Discusses market timing challenges and competitive dynamics.
Key Insights
- Unified inventory view across channels requires real-time integration architecture
- Data Warehouse integrating online-offline data unlocks powerful customer insights
- Buy-online-pickup-in-store drives traffic to physical stores and reduces delivery costs
- Market timing matters - early movers face education challenges but gain learning advantage
LinkedIn Thought Leadership
Engaging the professional community with insights and perspectives
2024-01-15
Why Most Digital Transformations Fail (And How to Beat the Odds)
Analysis of common digital transformation pitfalls based on 30 years of experience across 6 major transformations
2023-12-10
AI in Logistics: From Hype to Reality
Practical applications of AI/ML in warehouse operations, demand forecasting, and route optimization at THG
2023-10-20
The Board's Role in Technology Oversight: What Directors Need to Know
Guidance for board directors on technology governance, cybersecurity oversight, and digital strategy
2023-09-05
Building vs Buying: The Warehouse Control System Decision
Why THG chose to build proprietary WCS instead of buying vendor solutions for multi-robotics integration
2023-07-22
Change Management: The Unsung Hero of Technology Projects
Real-world lessons on training 2,000+ warehouse associates and 3,200 retail users for technology adoption
2023-05-18
Sustainability as Competitive Advantage in Logistics
How solar power and EV fleet enabled premium pricing and won contracts with sustainability mandates
Speaking & Workshop Topics
Available for keynotes, panels, and executive workshops
The Future of Warehouse Automation
Robotics, AI, and autonomous operations in modern fulfillment
Digital Transformation Playbook for Traditional Industries
Practical framework for driving technology change in resistant organizations
Technology Governance for Boards
What directors need to know about technology oversight and cybersecurity
Building Innovation Culture
Creating Innovation Cells and driving experimentation in large organizations
Sustainability Meets Technology
Business case for solar power, electric mobility, and green logistics
Global ERP Implementation Best Practices
Lessons from implementing SAP and PeopleSoft across 120 countries
Upcoming Content
Articles and publications in development
AI-Driven Autonomous Warehouses: Reality Check
Supply Chain Management Review
Planned: Q2 2025
Board Technology Committees: Structure and Effectiveness
Director's Handbook
Planned: Q2 2025
The ROI of Robotics: Beyond Efficiency Metrics
Logistics Today
Planned: Q3 2025
Engage & Collaborate
Speaking Inquiries
Available for keynotes, panels, and workshops on technology leadership and digital transformation
Article Collaborations
Open to co-authoring articles with industry publications and thought leaders
Advisory Opportunities
Selective advisory roles for technology startups and enterprise transformation initiatives
Board Contributions
Interested in board positions with technology oversight and digital transformation focus